Job Purpose Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products. Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer re...

Job Summary – Major Functions and Activities Overall responsibility for defined airport and customer servicing products on a global level Define and manage product strategies, outline and propose product enhancements, new products and constant improvements, coordinate product lifecycle Secure and maintain industry and product awareness and fu...

Job Description : This role is available to Hong Kong residents or to those who have the right to work in Hong Kong. If you enjoy providing great customer service and are attracted by the exciting airport environment, our Airport Team welcomes you. Working for one of the world’s best airlines, you will be trained with professional knowledg...

Job Description      Reporting to the Customer Operations Manager, the Customer Operations Co-ordinator provides customer support to all Jet2.com and Jet2holidays customers during their holiday, 24 hours a day, 7 days a week. Sometimes things go wrong that are beyond our control and as the Customer Operations Co-ordinator you will play a vi...

Job Description      Reporting to the Customer Operations Manager, the Customer Operations Coordinator provides customer support to all Jet2.com and Jet2holidays customers during their holiday, 24 hours a day, 7 days a week. Sometimes things go wrong that are beyond our control and as the Customer Operations Coordinator you will play a vita...

Job Description      Reporting to the Senior Travel Advisor, the Travel Advisor will be part of a dedicated sales Team within the Jet2holidays Contact Centre responsible for web based acquisition, outbound dialing and for providing an overflow resource for inbound calls. You will maximize all sales and revenue opportunities, selling product...

Job Description      Reporting into the Customer Contact Team Leader, the Travel Advisor – Airline will be responsible for driving business and maximising sales through multiple channels in the Contact Centre covering inbound sales, service and outbound calls. In this role, you will be responsible for resolving customers’ queries and making...

Job Details Gama Aviation Ltd, the European aircraft management and charter operating arm of the Gama Group, is currently seeking applications from highly motivated and experienced individuals for the position of Client Services Representative to join the growing team based at their global headquaters at Farnborough Airport, UK. Working as pa...

Job Details: Reporting to the UK Financial Controller and working as an integral part of the Support Services team of 5 you will provide an efficient and professional reception service. Based at our VIP facility at London Biggin Hill you will answer telephone calls politely and efficiently, meet and greet the Company’s clients and visitors as w...

Job Purpose     You will be responsible to attend guest calls and provide first call resolution ensuring compliance with set standards and procedures in order to optimise guest satisfaction and achieve revenue and customer service individual targets Responsibilities     Responsible to comply with set standards of customer service (e.g. qu...