Company: Air Arabia
Location: Alexandria
EgyptContact Information: cv@airarabia.com
Closing Date: "No Closing Date Stated"
HUB: Egypt
PurposeBased in Alexandria, Egypt, the jobholder is responsible for taking care for the needs of passengers, including their safety, well-being and comfort both in the air and on the ground.
Main Responsibilities- Ensuring the safety, security, well being and general comfort of passengers, in accordance with the Egyptian regulation and provisions of the Air Arabia Operations Manual and Air Arabia Human Resources policies and procedures.
- Identifies situations where the safety, well-being and general comfort of passengers is at risk and takes remedial action, notifying Senior Cabin Crew accordingly.
- Carries out the duties of ‘Senior Cabin Crew’ when designated as such by the Captain.
- Instructs individual passengers on issues to ensure their safety and comfort, bringing difficulties to the attention of Senior Cabin Crew.
- Attends to the needs of individual passengers, watching for and identifying passengers experiencing stress or difficulties of any kind and attempting to alleviate their condition, engaging the assistance of other cabin crew if required.
- Attending to the requests of individual passengers, meeting their demands in accordance with the policies and procedures for providing services as detailed in the Operations Manual and other relevant instructions.
- Accounts to Senior Cabin Crew for the conduct of passengers and assists in ensuring cabin safety in accordance with emergency procedures as specified in the Operations Manual.
- Informs Senior Cabin Crew, Flight Crew and Captain, as appropriate, of irregularities and malfunctions.
- Checks emergency equipment, catering equipment and other specified equipment reporting deficiencies to Senior Cabin Crew and/or Captain as appropriate.
- Helps to ensure the aircraft cabin is cleaned thoroughly at transit stations.
- Helps to ensure adequate re-catering is provided before flying.
- After flights, assists in the completion of documentation. Assists in the closing and sealing of containers with duty free items in accordance with instructions.
- Assists in ensuring orderly and complete handover/takeover when handing/taking over the cabin from catering, cleaning or maintenance personnel.
- Attend all mandatory safety and emergency procedure training and to achieve the required pass mark.
- Be able to carry out all in flight emergencies
Desired Profile- Egyptian National with Higher Secondary education with good pass results is essential good English language command.
- Must be educated to a minimum of Higher Secondary level, Graduate level preferred.
- An appropriate cabin crew certificate is essential
- Training in first aid is essential - a formal qualification is an advantage. This is not essential, because we are training non experience crew.
Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com
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