Maldivian Migrates to Mercator’s Passenger Services Solution
Thursday, 04 July 2013
DUBAI – Maldivian, the domestic carrier of the Maldives, owned and operated by Island Aviation Services Ltd, has migrated to Mercator’s Airline Reservation (MARS) and Airport Control (MACS) passenger services solutions.

The carrier of the Maldives will also use Mercator Internet Booking Engine.

Mukund Srinivasan, Mercator’s vice president, said: “Mercator’s Passenger Services Solution (PSS) supports the operations of many airlines across the globe and we are confident that our new mutually beneficial partnership with Maldivian will support the airline’s daily operations.

"We look forward to working together and supporting Maldivian as it moves through the different phases of growth."

Maldivian, which operates daily domestic flights, adds Chennai in India; and Dhaka in Bangladesh late last year.

Mercator will support the carrier’s operations including the management of customer check-in, departure and its future operations, establishment of interline partners and growth of its network.

The passenger services solution may implement the global distribution system (GDS), for Maldivian to use industry standard fares, for its yearly over 500,000 boarding passengers boarded.

GDS is a system the enables automated transactions between vendors and booking agents to provision travel related services to the end consumers.

Abdul-Haris, Maldivian managing director, added: “This is a positive step forward for Maldivian as we aspire to add new destinations and to undertake new interline agreements with other airlines as part of our expansion plans.

“We chose Mercator because we believe its IT solutions will enable us to provide our passengers with an overall better experience. Customer satisfaction with our product is the base from which our growth will be derived.”



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