Neuilly-sur-Seine, Thales, the French in-flight entertainment and connectivity (IFEC) systems manufacturer, announced it launched a new facility at London Heathrow.  This purpose is to provide a range of services covering maintenance, onboard services and repairs together with a local sales and marketing team.

In 2008, British Airways agreed on a multi million pound deal to purchase the Thales TopSeries IFEC system for its new delivery and next generation aircraft.  The system now is currently being installed on a growing number of British Airways aircraft

Later in 2011, Thales and British Airways expanded their partnership by signing a component repair agreement allowing the airline to conduct repairs on Thales equipment both for British Airways and other airlines. This facility is located in Llantrisant in Wales. 

Garry Copeland, British Airways’ director of engineering, said, “This new facility in Heathrow is a testament to the commitment Thales and British Airways share. Thales equipment is now on nine BA aircraft operating around the world. This fleet will grow over the coming years, and requires local support for maximum passenger satisfaction. Together our companies have proven that we can deliver an excellent service.”

Marion Broughton, head of Thales UK’s aerospace business added,  “Our IFEC operations around the world are growing with the UK as a main focus for Thales. This new facility reinforces the expanding relationship Thales has with British Airways.”