Oman Air: Agent Lounge Services.Catering   

Educational Qualifications
Education:

• Diploma

Special Skills & Knowledge:

• Good computer  skills
• Customer service orientated
• Respective IATA certificate (preferable)
• Familiar with SABRE system program

• Experience Required Minimum 2years experience in a similar position in customer service and administration
  
  Job Description 
• To great, receive and bid farewell to the passengers in the reception.
• To collect the invitation card before entry to the passengers.
• To assist the passengers with their hand baggage on entry and exit from the lounge.
• To assure personally inform the passengers in the lounge for their flight departures, then announce for the flight departures..
• To carry our regular checks of the various areas of the lounge to ensure consistence cleanliness.
• To be well versed in the computer e-mails, internet services to assist the passengers when never required.
• Ensure submitting daily passenger report to the officer in charge with proper filling and registering.
• Ensure telephone, fax, computers are serviceable throughout.
• Ensure staff does not use the lounge or entertain friends in the lounge