Oman Air: Coordinator - Resource Planning.Ramp   

Educational Qualifications
Education:

• Diploma.

Special Skills & Knowledge:

• Previous experience of having worked within an operational Resource allocation, Shift management, or Overtime Planning type function is an advantage.
• Must have excellent analytical skills and be able to quickly respond to dynamic changes in resource requirements.
• Must have excellent communication skills (both written and verbal).
• Must possess advanced computer skills with an awareness of specialist applications, packages, programme languages, and high proficiency of MS-Office.
• Successful completion of the Ramp mandatory trainings, Resource Management System (or external equivalent).
• Experience Required ?4-5 years of experience in a Ground handling/Airline industry.

Job Description 

• Assist Officer – Ramp Admin & Planning in delivering resource requirements to the organization on an on-going basis.
• Provide support and information to Ramp Services Management, in relation to the deployment of available resource.
• To ensure that information held within the resource planning tools is up-to-date and accurate enabling the production of effective forecasts for the creation of shift patterns.
• Design and review shifts and rotations to ensure that the best deployment of resource is achieved in order to meet all service level objectives.
• Conducts daily assessment of flight reports identifying issues related to resource planning and rostering.
• Ensure frequent, open communication between Resource Planning and Real Time in order to utilize feedback and understand service delivery trends which will improve planning performance.
• Attend planning and performance meetings with Ramp Service Management in order to offer resource predictions.
• Awareness and adherence to Working Time Regulations when implementing staff working patterns or any changes to working patterns.
• As the need arises and when necessary, conducts special studies/assignments and analyze important documents, reports, systems and procedures.
• Assist in budget (i.e. Manpower, CAPEX and Training) preparation for short and long term plans.
• Assist in preparing tender evaluations of ramp equipment and materials.
• Assist in planning and review of ground support equipment requirements to ensure proper handling of customer airline flights.
• Plan and review duty roster and allocation according to operational requirements.
• Plan, review and schedule trainings for Ramp Services staffs in coordination with Training Department.
• Record keeping and statistic compilation of the section including manpower and equipment.
• Ensure compliance to safety and security regulations.
• Update knowledge of current company policy and procedures by reading, memo, circulars and manual updates.